Interior home showing a sofa and coffee table

Investing in a rental property isn't just about securing a financial cushion; it's about building and growing a valuable asset. But amidst the excitement, the prospect of dealing with unreliable tenants can cast a shadow of doubt. That’s where Heywoods comes to the rescue. We are the Newcastle-under-Lyme letting agent dedicated to turning your landlord experience from a potential headache into a smooth and profitable journey.

Vetting Like Detectives:

At Heywoods, we understand that selecting the right tenant sets the stage for a successful and stress-free investment. That's why our vetting process is more than just a formality – it's an in-depth investigation designed to unearth the ideal inhabitant for your property.

  • Financials: We delve into not just current income but also the stability of its sources, ensuring long-term rent affordability. No stone remains unturned, from income streams to bank statements.
  • Deposit & Rent Guardians: We're not just passive deposit holders; we actively track rent payments, providing you with a transparent timeline and swift action in case of delays. No more chasing late payments yourself!
  • Credit History: Our team scrutinises credit reports, offering valuable insights into a tenant's financial responsibility and track record. We leave no blind spots when it comes to assessing their financial trustworthiness.
  • Employment Status: We verify employment details, ensuring the job's stability and the tenant's ability to consistently meet rent obligations. Peace of mind, that’s what we’re here for.

Property Set-Up: Your Roadmap to Success:

Navigating the landlord world can be a challenge, but Heywoods is right here to help. We guide you through every step, from initial setup to ongoing support:

  • Your Landlord Launchpad: Our team acts as your trusted advisors, setting you up with the knowledge and resources you need to navigate the ever-evolving landscape of rental regulations and best practices.
  • Furnishing Flair: Whether you choose furnished or unfurnished, Heywoods helps you make the most of your property's appeal and maximise your rental income. We'll happily advise on stylish and durable furnishing options that attract quality tenants and elevate your investment.
  • Viewings: Busy schedule? No problem! Our experienced team gladly conducts viewings on your behalf, answering questions and showcasing your property in the best light. One less thing for you to worry about, one more step towards finding the perfect tenant.
  • Welcome Home: We provide tenants with comprehensive welcome packs, ensuring a smooth transition into their new home. From essential information about amenities and appliances to local recommendations, we go the extra mile to ensure their comfort and satisfaction.
  • Crystal Clear Contracts: No ambiguity, no hidden clauses. We prioritise clear and concise lease agreements, so both you and your tenants understand your rights and responsibilities from the get-go.

Your Investment's Guardian:

Heywoods doesn't just find you great tenants; we safeguard your property and your interests at every turn:

  • Inventory Inspector: We don't just create detailed inventories; we conduct regular inspections, meticulously updating them to reflect any changes in the property's condition. This gives you proactive protection against potential disputes.
  • Compliance: Stay ahead of the curve with our expert compliance advice. We keep you informed about any legislative changes that might impact your lettings, ensuring you always operate within the legal framework.
  • Utilities Support: Streamline the utility transition process for both you and your tenants. We assist with setting up accounts, ensuring a seamless switch between occupancies.
  • Insurance: Choosing the right landlord insurance can be overwhelming. Heywoods helps you navigate the options, providing support as you choose the most suitable coverage for your property to minimise your risk.

When Disputes Arise, We Stand By You:

Even with the best tenants, unforeseen situations can arise. Heywoods is your unwavering support system, even in challenging times:

  • Disputes: We take a proactive approach to conflict resolution, actively seeking solutions that maintain the cooperative relationship between you and your tenants.
  • Legals: Should complex disputes emerge, we can refer you to trusted legal support, ensuring you have access to professional advice and representation.
  • Post-Tenancy: Our support extends beyond the tenancy. We help you navigate the transition between tenants, from final inspections to deposit return, ensuring a smooth handover.
  • Renewals: We have a proactive approach to lease renewals, minimising vacancy periods and maximising your rental income. No more scrambling for new tenants every year!
  • Happy Tenant Check Ins: We conduct regular tenant satisfaction surveys, providing valuable insights into their experiences and allowing you to continuously improve what you are offering and maintain a great environment for your tenants both now and for the future.

At Heywoods, we believe in a partnership that goes beyond just finding tenants. We do everything we can to be your trusted advisor, your problem-solver, and your investment guardian.

Contact us today for more information about our lettings services and to find out how we can help you.