We've had a brilliantly simple idea

Have you ever had an idea that is so brilliantly simple that you wonder why you didn't have it ages ago?Well that's how we feel like about our new service charter. And we haven't done thi...

Have you ever had an idea that is so brilliantly simple that you wonder why you didn�t have it ages ago?

Well that�s how we feel like about our new service charter. And we haven�t done things by halves as we�ve actually produced two � one for buying and one for selling a property with Heywoods.

We�ve set out what our customers can expect from us and the level of service they should expect from the team at Heywoods.

There�s the obvious stuff such as agreeing a time to contact you after the viewing in order for you to review the property and see how it meets with your requirements.

And then there�s the equally obvious stuff, well to us anyway, about things like not charging a fee for putting your property details on our website. We can�t believe it either that other estate agents charge extra for it.

We�ve set our stall out so that every one of our new and existing customers knows what to expect when dealing with Heywoods. And it�s been very cathartic to put it in print as it made use realise why we�re different. It�s also gone a long way to explaining why we�re the busiest estate agent in Newcastle-under-Lyme and the surrounding areas.

To find out for yourself call in and ask our team for the Heywoods Buying or Selling charters so that you know what to expect when you�re with the area�s leading estate agent.