Guide to selling
Our real experience helps you to make the best possible decisions.
Making sure your house is valued correctly
Whatever stage you’re at with deciding to sell your property, please feel free to call us to discuss your requirements.
An expert valuer would be pleased to come and offer a valuation, backed up with evidence of similar properties nearby which have been on the market.
Taking into account the sum you have in mind for your property and any timescales you need to work to, our valuer will suggest a realistic starting price for marketing your property.Back to top
Preparing for marketing
If you do decide you want to go ahead – and it’s entirely your decision with no pressure from us – we’ll agree with you the best time to:
- write-up your property brochure
- take the photographs
- order the Energy Performance Certificate (EPC) (this is a legal requirement before marketing can begin, so you’ll need one if you don’t have one)
- if requested compile the floorplan – the best way to see the full layout, shape and flow of your property.
Marketing your property
Once we have written up your property brochure and taken the photos, we’ll ask you to approve them for publication. Then we’ll upload your property’s details to our website, Zoopla and Rightmove.
You will be assigned your own Property Negotiator who will be with you every step of the way through to completion.
They will email all the buyers on our database who are registered for a property like yours, and follow up with a phone call to answer further questions about your property and arrange viewings.
It’s a good idea to get a solicitor linked up sooner rather than later. This will give you plenty of time to gather the paperwork that they’ll need – saving time when the legal processes really kick off (find out more about Heywoods’ conveyancing).
Before long, interest in viewing your property should build. We can either show the potential buyers round, or we are happy for you to do so – after all, nobody knows a property like the people living there!
After each viewing, we’ll call the potential buyer for their thoughts, and try to counter any objections they might have.
Once we receive an offer from a buyer, we will ask them to clarify how they will fund the purchase. If the property is to be mortgaged, we will ensure they have an Agreement in Principle. If they need to sell their own property in order to buy yours, we will ask that theirs is at least under offer. We will then check the complete chain with their selling agent.
Feel free to take as much time as you like to consider an offer. We will put in all efforts to ensure you get the most we think will be possible.
Once an offer is agreed between you and the buyers, we’ll contact your and the buyers’ solicitors to confirm each party’s details.
Remember that although an offer may be accepted, it is not legally binding until exchange of contracts (see below).
At this point, you should send your solicitors all the documentation they need, if you haven’t already done so. This will include:
- fixtures and fittings that are included/excluded in the sale
- the property title deeds, which are likely to be with your Mortgage Lender or the solicitor you used to buy the property
- any disputes, such as with a neighbour, that may relate to the property
- to define the exact boundaries of the property, and with whom responsibility lies for maintaining hedges and fences
- whether any additions or changes to the property have met local planning and building regulations
- that there is no right of way through the property
- details of rights of access that are shared with a neighbour, eg driveways
- whether the deeds specify certain things like painting the door certain colours or not keeping pets
- copies of guarantees or insurance policies, eg whether the property is covered by the NHBC guarantee or a wood-rot treatment guarantee
- services: whether the property's utilities (gas, water, electricity) reach it via a neighbour's property or are shared with a neighbour
- if your property is a leasehold, the name of the managing agent, the freeholder and a statement of account for the ground rent and services charges.
Keeping the sale on track
The conveyancing process is complex and can be frustrating particularly if your solicitor is not good at keeping you updated. Your Heywoods negotiator will regularly contact all parties in your chain to ensure that things keep moving.
Keeping the sale together
Your buyers’ mortgage lender will want to carry out their own valuation of your property, and your buyers may well choose to upgrade that to a full “homebuyer’s report”. It is common for the report to highlight things which you might not have considered as worrying.
However it’s important to remember that their job is to bring to your attention anything which might possibly be a cause for concern. Buyers can often find the litany of ‘bad news’ off-putting, but ultimately it is a matter of common sense to understand which imperfections are part of property ownership, and which ones are of real concern. It may be necessary to have further reports, and your Heywoods negotiator is there to point you in the right direction
A good estate agent will ensure neither party panics and will keep the sale together!
Making the sale legally binding
After a few weeks, your solicitors will agree by phone that they can ‘exchange contracts’ – the moment when the sale finally becomes legally binding for both buyer and seller.
Making the sale final
Completion is the moment your sale is final! Your solicitor will contact you when the buyer’s money has cleared and we will be told we can release the keys to your buyers. If any money is owed to you from your sale, your solicitor will transfer it into your bank account.