Christmas Closure

The housing market remains fully operational with buyers and renters still being able to move home. THE HEYWOODS TEAM STILL REMAIN WORKING but with our office doors closed to the public. Some of our team are working from the office and some from their home offices so we can continue to our day-to-day tasks.

Viewings and valuations can still be arranged – As long as those attending follow the strict social distancing rules and wear appropriate PPE. Solicitors are still working to get your sales and purchases through to completion.

We will continue to play our part in reducing the spread of the virus through following all the relevant guidance. We are still available over the phone, via video and email, Monday to Saturday at our usual opening times.

For more information on how we’re adapting, please call our team on 01782 617343


Covid-19 Update

Heywoods Update: Covid-19

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Heywoods is the leading independent estate agent in the Newcastle-under-Lyme area and beyond. Our reach extends throughout North Staffordshire to South Cheshire and the Shropshire border.

Covid-19 Update

Heywoods Update: Covid-19

Heywoods are now adopting a balanced approach to comply with Government guidelines. We will continue to make sure that everyone’s safety remains our top priority and we will respect the fact that people have varying circumstances and concerns about Covid-19.  The key points are as follows:
  • Our office is not yet open to the public, except for essential appointments by prior arrangement.
  • Only potential buyers in a strong buying position – i.e.: those who are Under Offer or immediately financially able to facilitate a purchase - will be able to have a 'physical' viewing of a property unless there are extenuating circumstances. ‘Casual’ viewings will not be encouraged.
  • Physical viewers will be subject to a prior risk assessment to ensure that they are not vulnerable or displaying symptoms. In the first instance, if possible, we will do our very best to arrange a 'virtual' viewing by video or internet link.
  • Viewers will be asked to provide and wear appropriate PPE at the viewing.
  • Viewings will be restricted to 2 people from any one household.
  • All parties to abide by social distancing at all times.
  • For property valuation requests, we will continue to offer a virtual service initially and, following an initial discussion, we can then agree if it is appropriate and safe for us to carry out a physical property inspection.

Although our office is closed to the general public, a few of our staff are set up to work very effectively from home in order to continue to provide you with the highest levels of service. All phone lines and e-mail addresses are fully operational, and we are committed to helping you move.

Contact our office:  Newcastle – 01782 617343
Sales enquiries:
Lettings enquiries:

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