To comply with Government guidelines. We will continue to make sure that everyone’s safety remains our top priority and we will respect the fact that people have varying circumstances and concerns about Covid-19.

New enquiries for property valuations and viewings are currently extremely high now that we are able arrange both physical and virtual appointments. The considerable pent-up demand seen during lockdown has generated extra levels of activity in the Staffordshire housing market and we are delighted to be very busy!

• Our office is not yet open to the public, except for essential appointments by prior arrangement.

• Only potential buyers in a strong buying position – i.e.: those who are Under Offer or immediately financially able to facilitate a purchase - will be able to have a 'physical' viewing of a property unless there are extenuating circumstances. ‘Casual’ viewings will not be encouraged.

• Physical viewers will be subject to a prior risk assessment to ensure that they are not vulnerable or displaying symptoms. In the first instance, if possible, we will do our very best to arrange a 'virtual' viewing by video or internet link.

• Viewers will be asked to provide and wear appropriate PPE at the viewing.

• Viewings will be restricted to 2 people from any one household.

• All parties to abide by social distancing at all times.

• For property valuation requests, we will continue to offer a virtual service initially and, following an initial discussion, we can then agree if it is appropriate and safe for us to carry out a physical property inspection.

Our staff are set up to work very effectively from home in order to continue to provide you with the highest levels of service. Please call us on 01782 617343 or email us at and

Stay Alert, Control the Virus, Save Lives

Take care, The Heywoods Team

Covid-19 Information Hide

Meet the team

Heywoods is an independent estate agent based in Newcastle-under-Lyme, which has been part of the local community since 1881.

Search for a property

Heywoods is the leading independent estate agent in the Newcastle-under-Lyme area and beyond. Our reach extends throughout North Staffordshire to South Cheshire and the Shropshire border.

Your Heywoods team

We sell homes in and around Newcastle-under-Lyme, Stoke-on-Trent and across North Staffordshire, South Cheshire and the Shropshire borders. We are trusted locally as professional, experienced, honest and dedicated. At Heywoods, we love matching homes to the right people, and we have the best team to do the job.

Chris Stops


Chris acquired Heywoods in 1991, and was very proud to have helped it grow in that time, building on the business’s heritage to become the best. A great leader to his excellent team, well kno...

Heywoods 1881

Janine Stops

Managing Director

Stef Knapper

Chief Property Guru

I’m a local lad! Born and raised in Stoke-on-Trent so I know this city like the back of my hand. I’ve been working in the property industry for around 20 years now, both in residential ...

Mandy Price

Business Guru

I joined the Heywoods team in February 2019 and I’m relatively new to the property industry which is an exciting new challenge for me!  Over the last twenty years I’ve been working...

Tina Lomas

Accounts Guru

As well as my day-job I'm also the office kitchen fairy, although I'm trying to give it up. I’ve worked at Heywoods since 2003, and have lived in Clayton all my life. I'm close enough to wal...

Paul Bagnall

Residential Sales Guru

I have been at Heywoods since 1997 and love the work I do: meeting people and giving advice that helps people achieve what they want to do. I have worked in this field since I was 24, and it&rsquo...

Kelly Pepper

Residential Sales Guru

I am passionate about property and love to sell! This is my fourteenth year in Estate Agency. I am local to the area and love being a friendly approachable face when I meet people to discuss their ...

Charlotte Foden

Residential Sales & Lettings Guru

Rachel Breeze

Residential Sales Guru

I have worked in Estate Agency since 2013 and it was the best choice I have made in my career. I thoroughly enjoy working in the property industry and get such a buzz from the outcome of the job wh...

Chelsey Tuff

Residential Sales Guru

I have worked within the property industry for over four years and I can’t imagine working within any other sector! I love my role here at Heywoods as no two days are ever the same. I live i...

Victoria Priestley

Property Guru

Born in the Borneo rainforest a country known for its tropical climates and natural beauty, why I’ve ended up in the cold and rainy British weather is a long story, but weather aside, I&rsquo...

Amy Ormond

Property Manager

Everyone who knows me can vouch for me when I say, I eat, sleep and breathe lettings. I was born and raised into property management and I have been a lettings coordinator for 6 years now. The lett...

Shaun Portlock

Lettings Guru

I am one of the newest members to the Heywoods family having only joined in 2020 but I have been involved in letting properties since 2014. I have loved working in the industry from the very start....

Carla Jackson

Lettings Guru

I have now worked in lettings for over four years and I love helping our tenants find that perfect property! We all know how stressful it can be to move all of your belongings and start a new chap...

Martin Woodhead

Mortgage Advice Guru

I’m the Heywoods buy-to-let and first-time buyer guru, helping each through the complexities of the mortgage market. I've been with Heywoods since 2013, and a mortgage broker since 2008, and...

Michael Scragg

Mortgage Advice Guru

I have been working in Financial Services for 27 years and have been directly involved in the mortgage arena for over 20 years, both as a mortgage broker and as a Regional Sales Manager and Directo...

Anne-Marie Johnson

Accompanied Viewer

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